Health Tips for Call Center Agents

If you work for a BPO or a call center chances are that you work at least some of your shifts at night. Working in a call center environment requires you to work during sleeping hours for most people and making your day time as your sleeping hours. Aside from having reverse working hours, they are constantly exposed to high stress situations, which is a common problem associated with front-line jobs where employees deal directly with rude and abusive customers. Here are some tips that can help you stay alert and energized during those grueling long graveyard shifts.

Health Tip 1: Get enough sleep

Call center agents belong to the group of people who are chronically sleep deprived, thus getting enough sleep and rest are a must for them. Studies have consistently shown that sleep plays a vital role in promoting physical health, longevity and emotional well-being. This explains why after a restful sleep, you feel better, your thoughts are clearer and your emotions are less fragile. Without adequate sleep, your judgment, mood and your ability to learn and stay focus are weakened.

Health Tip 2: Eat the right food

Eating a balanced meals and enjoying a wide range of foods are important for a healthy lifestyle. By providing your body with the essential nutrients, it will give you enough energy to withstand the demands of your work shift and you will be able to stay awake and enthusiastic all night. A note to ponder, skipping meals usually make you dizzy and you will find it hard to concentrate when you are on the floor.

Health Tip 3: Keep yourself hydrated

Drink a healthy amount of water is vital to your health. Water is used by the body to help flush out toxins and waste products from the body. Did you know that our brain is mostly made up water? Thus drinking water helps you think better, be more alert and be more productive at work. Drink lots of fluids, preferably water during your entire shift.

Health Tip 4: Exercise

Exercise has a lot of benefits, people who exercise are stronger and have greater endurance than people who are sedentary. Exercise gives you energy and boosts your metabolism. Being fit and healthy are very crucial to your work, thus having a regular exercise routine will improve your capacity for endurance, you will feel more energized the rest of the day and will also help you from binge eating all day.

Health Tip 5: Say no to too many vices

Call center agents are more exposed to vices such as excessive smoking and drinking, not all CCAs may be smoking or drinking but some of them have their own outlet to stay awake by drinking a ton of coffee or indulge into binge eating. If you must have a vice, you must take into account that moderation is the key. But you can find other outlet to release your stress like joining a fitness gym or sports.

Health Tip 6: Everyone deserves a break

“All work and no play makes Jack a dull boy.” It means that without time off from work, a person becomes both bored and boring. You need a bit of relaxation from time to time to keep your sanity intact from working in a high-stress environment. Relaxation is the antidote to stress. When you relax, you are giving your body an opportunity to unwind; it refreshes your mind and revives your spirit.